Courtesy Car – if your car is being repaired by one of our approved garages then we’ll offer you a courtesy car for as long as your car is being repaired. We will always try our best to ensure this meets your mobility needs. But we don’t offer this if it has been stolen and unrecovered, or if we have decided not to repair your car, or if you have taken it to a garage of your choice.
Breakdown Cover – if your car breaks down, we’ll repair or recover it. If roadside assistance is not available or a temporary repair is not possible, we will arrange and pay the costs of transportation of 8 passengers, including the driver, to be recovered to a single destination within 19 miles of the incident. European cover is available at an additional cost. Cover doesn’t include the cost of any parts used to fix your car.
Car Adaptations – We will cover loss or damage to vehicle adaptations for replacement as new up to the limit stated on the schedule. Excludes any deliberate damage by anyone allowed to drive under the policy and any changes or modifications to the car that have not been disclosed.
Cover for Personal Belongings – We will pay up to £200 for personal belongings and up to £2,500 for mobility aids (including wheelchairs) in or on the car that are lost or damaged following an accident, fire or theft involving the car. We won’t cover your personal belongings if they are stolen or damaged because your car was left open or unlocked and we won’t cover money, gift cards, vouchers, or any portable electronic devices, such as mobile phones.
These are just some of the features, limits and exclusions in our policy, please refer to the Insurance Product Information Document and Policy Wording on our Downloads Page to find out more about our policy.